Over 400,000 Square Feet of Dedicated Manufacturing Space.
England furniture operates 23 assembly lines, allowing each line to perfect a small number of styles. Repetition, combined with state of the art equipment, helps us build a high quality product right here in the United States. Most of our competitors have outsourced part, if not all, of their production to low cost countries (like China).
We turn our finished goods inventory over 50 times a year. Once your custom ordered sofa is completed, inspected and bagged, it is loaded onto one of our trucks within 24 hours. We run our own trucking company. That way we know that your furniture is handled by professional delivery personnel!
We operate over 150 tractors and approximately 300 trailers from our logistics facilities. Each time our vehicles return from a delivery they are washed in our automated truck wash. In addition, the vehicle is inspected, cleaned and refueled by our own maintenance team. Our bulk fuel storage facility houses over 30,000 gallons of diesel fuel.
We pride ourselves on being on time, every time. In our fiscal year (ended April 2010), we delivered 98.5% of our orders on time. We did this during one of the worst winters in recent history.
England furniture manufactures over 350,000 units each year. If you purchase our product and experience a problem, we have live customer service reps to help service your needs. We work with our dealers to resolve problems as quickly as possible. Towards this end, we ship stock service parts within 24 hours of a reported problem. Manufactured parts are shipped within 48 hours.
We stand behind our product and will go to great lengths to make our customers happy. If you don’t receive satisfaction from your local dealer, our customer service department is here to help.
